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Members and admins

Members are not billed by seat. A new member can use your UFO after they join or an admin adds them. There is no approval queue.

An admin can ask your UFO:

Add alex@ufo.ai as a member and send the sign-in email.

Add pat@contractor.example as an admin. Do not notify them.

An admin can also use Add member on the Team page. Turn Notify off to add a member without sending an email.

A teammate on the workspace’s email domain can sign in and join directly. A person on another domain must be added by their exact address.

A workspace can have several admins. Admins can manage members and roles, connect Slack, enter workspace credentials, handle billing, and open every agent.

Any member can ask who is in the workspace and which members are admins. An admin can ask your UFO to change a role. A workspace must keep at least one active admin, so the last admin cannot be demoted.

Non-admin members can use:

  • Agents open to the workspace.
  • Agents they created.
  • Private agents shared with them.

Share or remove access from the private agent’s own conversation.

An admin can ask your UFO to remove a member. Your UFO stops answering that member, and their current work stops before the next step.

The member’s conversation history and memory remain. Add the member again to restore access.